Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. Press question mark to learn the rest of the keyboard shortcuts. I want to sell 2 kcon tickets for 8/11. I shared a Mobile Ticket with a friend and . Will it be available for these tickets at a later time? Alex P was a wonderful representative. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. 01-11-2021 06:36 AM 1 Reply If so, which resale platform is the best? Stefan is a great addition to our team. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App Let us know what you were doing when this page came up, plus your IP and request ID Select 'Sell' from the home page or an event page. Cookie Notice 0 Likes Reply. Check out the link for How to Sell Axs Tickets on StubHub. Transfer is used for AXS Mobile ID tickets. The gig has not been cancelled we just chose not to go. We are dedicated to making the needed changes so in the future you have the best experience. Ticketmaster sell button greyed out. Or because I paid with a credit card? I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. Glad we could help :). Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . ~VP, Contact Center. Been on hold for over 2 hours with StubHub support. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? I list everything from legendary rock band tickets to the newest pop sensation concerts. I believe the issue occurred due to me setting up my information correct. Greyed out Transfer/Sell buttons on Ticketmaster. Thanks for the review and enjoy your event! There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. found at the bottom of this page. Anyone know if this is temporary maybe because I bought recently? May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. Request ID: 7a2a988ba9d144b3. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. Service was friendly and efficient! My brother minutes later bought me a ticket for the floor through Seatgeek. Get started now and sell your AXS ticket here. (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). Being paid through PayPal but the PayPal email is wrong. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. Linda assisted me with a few issues with my stagecoach tickets! When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. It was my first time using this service and I plan on using it from now on because of my experience. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. HiG,Thanks for the review! Click on "Your Account" and select the "Payments" tab. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . Select or Add an account for getting paid, then click continue. You can try reaching out to Ticketmaster and see why the tickets are greyed out. They are P3, section 322 row 8. Community Log-In Changes May 1st . For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. We are changing the way you register and sign-in to the StubHub Community. That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. Glad we could help :). I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). Alex P. Was so helpful and kind. Often the artist and the venue puts a delivery delay until a week or two before the show. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? Thanks for the review and enjoy your event! Want to list and sell your tickets on AXS? 6 23 comments Best Add a Comment That sounds like a problem you need to fix. And the way it seems like I'm the only person they are helping at one time. One thing I learned is after they help you, log out and back in to make the change take place. Hi Mr. Scott,Thanks for the review! First, is it better to sell by directly contacting the person? StubHub payment is on hold. Alex P. is a great addition to our team. 2023 Trustpilot, Inc. All rights reserved. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Vote. This will. I bought better seats now I have an extra pair of tickets for Aerosmith. Based on my experience, AXS will also charge you for reselling your tickets. Privacy Policy. Your ticket may not be available for AXS Official Resale. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How to Sell Axs Tickets on StubHub. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. Press J to jump to the feed. She was very friendly and helpful. Ben - Los Angeles, California. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Martha J, AXS USD was very helpful. Why should I sell tickets with AXS? Review and complete the transfer. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Huh. This way we can ensure that the money is released into your account after the transaction is finalised. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. If the ticket is supported in Wallet, like an event ticket or movie ticket, it will automatically be added in your Passes section of Wallet. Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. They submitted a request that my tickets be transferred to accessible seats. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! Ways to get paid when selling tickets on StubHub. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. Kaci C is a great addition to our team. 1.) You will enter your community username and new password and done! Can I sell my ticket? If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. Hope you got throughI was on hold with StubHub for almost 3 hours. Set your selling price and select your preferred payment Anyone can write a Trustpilot review. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. Press J to jump to the feed. Thanks. You can absolutely still sell through StubHub. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press J to jump to the feed. She anticipated the errors that I would make and helped me correct them. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. Enter the details of your tickets, such as the event name, venue, date, and seat location. On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . My take-away was that their technical assistance is very competent, but you need to have a little patience. Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. Find the event and choose the date Follow the steps. If your tickets are in your inbox, you will need to forward the original email with tickets to. We are working hard to provide the best customer experience so your feedback does not go unnoticed. He was fast and helpful. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. Set your ticket on a flat surface to take a picture of the barcode. Slow and confusing communication. Otherwise, they'll need to create an AXS account to claim the tickets. TONS of tickets are listed as resale but for me, the option is greyed out. Ticketmaster logo . Thank you. Its really that simple. AXS gig tickets sold before being rescheduled. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . ~VP, Contact Center. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. I want to sell 2 kcon tickets for 8/11. Thanks for the review and enjoy your event! ~VP, Contact Center. ~VP, Contact Center. By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. Replies to negative reviews in < 24 hours. I finally got someone to answer and they sent me a weblink to upload some screenshots. A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Companies can ask for reviews via automatic invitations. HiJustin,Thanks for reaching out to us and providing feedback. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. Ok thanks. He kept me informed as to what was going on, AND he solved my issue! The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. Appreciate any other tips or insight. The site owner may have set restrictions that prevent you from accessing the site. Glad we could help :). Chevron-shaped icon used for navigational cues. StubHub payment is unclaimed. You will then receive an email from Tixel with a unique link to complete your listing. AXS App: Selling Tickets Share We are working hard to provide the best customer experience so your feedback does not go unnoticed. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. 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