You can help! Today I was told I would only need a credit card to sign up for service. Claim your profile to access Trustpilots free business tools and connect with customers. Get fast shipping and top-rated customer service. This is one of the worst experiences I've ever had with any company. The latest review Sales/Customer Service was posted on Feb 21, 2023. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Well start sending you the news you need delivered straight to you. Pre-order items cannot be combined with other purchases. Press 1, then 5, then press # three times. Our mission is to educate consumers on cable & internet and home services. Sorry you won't get any! While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. *Refer to the latest Terms and Conditions of Service at straighttalk.com. | Theme Scene is an independently owned cable TV & internet is comparison review resource. I have been a customer for about 7 years (with 4 phones/lines) in my household. He said he was sorry but not allowed to once the ticket said it was denied. Check the "Battery Use" screen to review features or functions that have been consuming your battery. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Full web sites require more data to view and browse. Straight Talk is also branded as Tracfone and offers prepaid phone service. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Have an issue or a question search the site, Need help? Plans include unlimited talk and text and high-speed data. WebStraight Talk Home Internet service available in select areas. Calling customer support is useless. A couple hours later my phone lost service. What are the reasons for cancelling the Straight Talk service? Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Our content is intended to be used for general information purposes only. Copyright 2007 - 2023, ContactHelp.com. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. Its just ridiculous. I spent HOURS on the phone with customer service getting the same answer every time. After setting the sync settings, emails will begin displaying on your phone. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. I can't say I've ever had to deal with a service rep but that's a perk ain't it? If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. This number worked fantastically, and I got all I needed accomplished! Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] This is your device's unique identification number. They are terrible! The wireless phone number can be changed only up to 4 times per year. Service is currently available for your address. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. You will need to perform a separate checkout for the items in your cart. Corporate Advocacy Program: How to repair your business reputation. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 The NEW $55 Plan will now provide Unlimited High-Speed Data. You now have a spot reserved for Straight Talk Home Internet Service! Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Unacceptable. That dirty freaking bad customer service is awful at Straight Talk. Once the application is downloaded, you will need to sign in with your email credentials (username and password). Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Unsubscribe easily. Finally switching. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. We value your privacy. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. I am probably leaving them after over 10 years. This whole situation is f*cked up and I dont know what to do. It allows the users While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports I turned it off and back on still no service. WebChat with one of our agents live. Listings for companies similar to Straight Talk: Customer service is awful. > Pay My Bill. I absolutely hate Straight Talk! Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. With Android 4.0 and later versions, you can set a mobile data limit reminder. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Never had any other carrier! This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Now Im sitting here on hold again for over 20 min now. Straight Talk could never get my phone to activate. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. It's now been a day and half. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. HIGH SPEED INTERNET REQUIRED. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Concluding that she was psychotic, I asked to speak to a supervisor. Get rewarded with Free Service at Straight Talk Rewards. Hopefully I can get them to unlock my sim so I can switch to something else. Jan 4th of 2023 lost all coverage and internet. You can contact us at 1-877-430-CELL (2355) to change it. Im so mad right now. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. I had straight talk for years. We then hung up. Does Straight Talk offer a refund after cancellation? You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. After spending over 2 hours on hold they disconnect me. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. We've created these shortcuts and apps to try to help customers like you (and ourselves!) WebStraight Talk, Inc. The freaking phone isn't no good the button doesn't work. All rights reserved. I have been with Straight Talk Wireless for 3 years now. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk is also branded as Tracfone and offers prepaid phone service. That person took my address, email address, and phone number. Here are 8 tips for writing great reviews. Cell service is strong here. I am now in the process of changing carriers because of how horrible they are and continue to be. Straight Talk does not own their own cellular towers. The NEW $55 Plan will Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. So I'm out money with no phone or service and thus far no solution offered. You have exceeded the amount of Smartpay items allowed in your cart. I called ST customer service. Guess what! Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Please save your time and don't do this service. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. We DO NOT remove reports. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. Companies can ask for reviews via automatic invitations. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. WebOverview of Straight Talk Wireless complaint handling. Still hasn't. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. WebCustomer Service Chat Access Reward Information Download it now! Please visit our 611611 Page. Depending on location, powered by 5G or 4G This special promotion only allows one additional line to be added at a time. Dont waste you time or money. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Your System Sucks. Click "Settings" "Payments". Yes, you may change your Straight Talk phone number. You can keep your Straight Talk phone number after canceling their service. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. WebContact Us Now. Wondering if a report is missing? then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Imagine not being able to call the police? Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. If you need more data, you can purchase a 2 GB data add-on option for $10. CROOKS! You need help? Tried again this afternoon, rep. was very rude and condescending. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Your balance information will be displayed on the screen. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Enjoy reading our tips and recommendations. Note that it can take up to two business days for Straight Talk to process your request. Get buying tips about Prepaid Phones delivered to your inbox. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. WebHow to Contact Straight Talk Customer Service Using DoNotPay! While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Enter your phone number and pick the keyword that best fits your needs. I bought a sim and plan from them at Walmart for $35. Privacy policy They wanted me to buy another cheap phone to keep my number. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. I use the app to refill my monthly service and it always goes off without a hitch! Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Asked for a supervisor and was told they don't transfer calls. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. The service was great and I never had an issue that caused any inconveniences. You can use our automated system or speak to a Customer Care Representative. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Please wait an additional 24 hours and try the test call again. Press # three times. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. HOURS OF OPERATION 7 days a week, 365 days a year. I have never experienced worse customer service in my entire life. This is the best way to manage and repair your business reputation. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. Who is ED Magedson - Founder, Ripoff Report. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. International long distance service is available to select destinations only, which are subject to change at any time. Yes, as long as Straight Talk provides service in that zip code. He hung up. This is a garbage company and should not be able to do business. BasicTalk 911 service operates differently than traditional 911. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. WebUnlocked phones youre bringing to Straight Talk. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. This number works. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? He just did want to do it. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. We will get back to you in a few minutes. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. I then told him that we would be leaving Straight Talk before the weeks done. A month equals 30 days. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Do not work with this company it's a scam. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. I am going to be switching to AT&T prepaid. Click below for our Contact Information and hours of operation! We also highlighted some reasons you might want to cancel your Straight Talk services. There are no contracts and no hidden fees. FAQ. They all told me no problem they can get it working. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I ordered a Samsung Galaxy S10 from their website. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Some phones on specific plans have hotspot capabilities. Please keep sharing your experiences so we can continue to improve this free resource. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Make sure you check if your phone is compatible by texting "KYOP" to 611611. This company is a total scam. I got the box and a 1 month data card. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Advertisers above have met our The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Get immediate Straight Talk support from HelpOwl.com. You have exceeded the amount of items allowed in your cart. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. I asked what request and he said that the ticket was closed and there was nothing else he could do. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Once the app and email has been set up, an icon will appear on the applications menu. You must remove something in order to add this {{prodName}} to your cart. I'm switching service I don't even want it anymore. Actual availability, coverage and speed may vary. Straight Talk could never get my phone to activate. Switch "Screen Timeout" to the lowest setting. At Straight Talk, you can buy phones compatible with AT&T's LTE network. WebStraight Talk is committed to providing our customers the best customer service. This all happened after verizon bought them out. So I'm out money with no phone or service and thus far no solution offered. They also have a rewards program so you can earn points to get free monthly plans. Meanwhile, she said their is nothing wrong with my phone. We though we'd save money with Straight Talk. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Use the charger that came with your phone to avoid battery damage. I do NOT recommend Straight Talk, since they will not do honor their warranty! Kept asking to speak to a manager but was told they were a manager. The company offers a wide variety of phones, including budget phones that come free with a phone plan. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. Turn off Bluetooth and GPS when not in use. Verification can help ensure real people write reviews about real companies. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Why Ripoff Report will not release author information! Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Chat with Support Call Directly Need guided support? Never called . Calling customer support is useless. I gave him my code as I have done in the past. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Check your balance, refill or manage plans and phones with our. Be the first one to find this review helpful. I never was able to get one. You have exceeded the amount of items allowed in your cart. All rights reserved. Called customer service and she did not help me at all. When will my cancellation request be approved? You have until DATE to complete the activation or you will lose your spot. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Who's crazy enough to start this website? WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. For more specific results for "straight-talk-.com". They have one of the most dependable 4G LTE networks in the United States among low cost carriers. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. How Do I Register My New Straight Talk Phone? WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate.

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