Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Here at Business Tech Planet, we're really passionate about making tech make sense. Power Platform Integration - Better Together! Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Hi Lael! I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. . It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Learn more about Stack Overflow the company, and our products. Time-saving software and hardware expertise that helps 200M users yearly. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). How do I find my Microsoft 365 admin? I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. How did you reverse your original choice? I think that's the core of the confusion. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Can't access your account? All Microsoft accounts are either work/school or personal. I've also tried an O365 works account I have after . Ok. Sign In. How do I align things in the following tabular environment? Enter the on-screen character and click Next. How to Generate Art from Text Using Simplified AI Art Generator? Since I'm now joined, I can't check where the option is now. Try another email address or sign up for a new one. Hey, so yesterday, I tried logging in into Minecraft. Sign in with your Microsoft account and password. Microsoft O365 accounts conflict with Microsoft regular accounts? I am trying to sign in to a new computer using my Microsoft account. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. Enter a dif Business process and workflow automation topics. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. It definitely is an Office 365 account that was being used to log in in the previous computer. Making statements based on opinion; back them up with references or personal experience. Enter a different account or get a new one. Enter the email address, phone number, or Skype name you use to sign in then select Next. Enter a different account or get a new one" when opening outlook through Power Automate. Whats the grammar of "For those whose stories they are"? This is also happening to me. I had deactivated all possible Settings in Privacy settings. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. I am trying to sign in to a new computer using my Microsoft account. SelectReset password below.Reset password. If you are having troubles fixing an error, your system may be partially broken. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. 03-22-2022 03:50 PM. every time I try, I . If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Usually this error appears because of a simple typo. We needed to join to the domain, first. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. If you forgot your Microsoft account password, follow these steps. , It looks like theres already an account with. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Check your Microsoft account names under Email & accounts. Choose from the options provided on why you need a password reset, then click Next. We hope that the suggestions listed above helped you to fix this error message. Once the steps above have been completed, you should be able to log in to your Microsoft account. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. In this guide, we will show you the possible causes and potential solutions to this issue. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . It is possible sometimes that, the account name was misspelled. There are various factors that can cause the Microsoft account doesnt exist issue. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. I was having issues accessing my work/school account in the Calendar app on Windows 10. While the account may be wrong, there may be other factors that can contribute to this error. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. If so, please select work or school account and . It was not necessary and just interfered with her sign-in under her work account. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. This is an easy fix that I could not find on the Microsoft support fo. Enter the email address, phone number, or Skype name you use to sign in then selectNext. Facts & prices for the new Microsoft Office. Maybe this helps. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. "That Microsoft account doesn't exist. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. MS has got to fix this. Then the Problem was gone on Windows. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. I'm sure if I had created a local account it wouldn't have been an issue. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. T he works account does exist and is used to access an Azure subscription. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. Check if closed. It keeps happening. my email address is - ***removed*** ***Personal information deleted by the moderator. Do not use an account name from another type of account. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. You can connect with Saajid on Linkedin. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. However, clearing the cached data will help resolve stored data issues affecting account access. hi@Tshaw are you using Outlook or Outlook Office 365 action? It definitely is an Office 365 account that was being used to log in in the previous computer. You will have to use the original account id. The email or username you entered does not exist. Click Settings and more, illustrated by three dots. Someone please tell me that there is a solution now. Then click on "Enable.". That Microsoft account doesn't exist. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. Not associated with Microsoft. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. 3. If not, select the checkbox next to the device. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Thanks for contributing an answer to Super User! If you are trying to activate on a Mac, see How to remove Office license files on a Mac. This seemed to have created the issue somehow. Ensure that your Username and ID actually exist. Youre trying to login and get an error like this: That Microsoft account doesnt exist. @harrymc: there's a chat going on as well. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. I am trying to sign in to a new computer using my Microsoft account. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Microsoft blocks Excel XLL add-ins at last! Hence, logging in with the affected account (Alias) will trigger the user ID error. It looks like theres already an account with [emailprotected]????.com. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. You can use Office Online apps at https://office.com. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Go to https://portal.office.com/account to check which Office version and edition you have available. Business Tech Planet is compensated for referring traffic and business to these companies. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Enter a different account or get a new one function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Its a distinction not always understood by Microsoft own staff and associates. Check out the latest Community Blog from the community! Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. The steps below are on how to clear cached data on Google chrome. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. Below is a guide on clearing the cached data on the Edge browser. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. If not, select the checkbox next to the device. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. Username lookup. I then tried my email and the system worked. Hopefully this will help somebody at a future time. I know the account is valid because it is the same one I am using in this forum. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? I worked around it.. Windows 11 how to upgrade. Should you upgrade? Also, you might have knowingly or unknowingly deleted your Microsoft account. How can a Microsoft account login (email address) both exist and not exist at the same time? Slot in the Microsoft user ID that needs to be recovered. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! If you are having troubles fixing an error, your system may be partially broken. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. We have problem with the sign in of an account. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Hi, I am trying to register for AZ-900 exam. Try out a couple of familiar usernames and passwords variation that might been have used recently. An additional address is meant for user account recovery and security purposes. Copyright Windows Report 2023. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. These computers were set up for organization and the one I re-installed I set it up for personal use. If your Microsoft account doesn't exist but it does, you might be permanently locked out. So, you might need to create a new Microsoft account. If yes, then in order to . So freaking annoying. Do I need a thermal expansion tank if I already have a pressure tank? 4. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Enter a different account or get a new one. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. FIRST: carefully check that the email address is exactly correct. Microsoft | Login. Run the SaRA package to uninstall Office. I'm ready to switch to Linux. Enter a different account or get a new one. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. He has work experience as a Database and Microsoft.NET Developer. Enter a different account or get a new one." What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Explore subscription benefits, browse training courses, learn how to secure your device, and more. That is frustrating because the field is required. Is it possible to create a concave light? According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! I'm just trying to play some minecraft. A Gamertag is meant to serve as an identity only on Xbox. A Office 365 account is used for activating Office, not to logon to Windows. The previous emails from Microsoft will show your account name. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Fix the damned product I pay for every single year, again and again and again. This thing does so much stuff that it can't do anything. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. rev2023.3.3.43278. When I go to "make a new one", it says that the account already exists and that I should try logging in. Go to Microsoft Certification Dashboard. Thats it for this blog; thank you for taking your time to read our content. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. I know the account is valid because it is the same one I am using in this forum. Microsoft Outlook allows you to create an alias for your email account. Power Platform and Dynamics 365 Integrations. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Guiding you with how-to advice, news and tips to upgrade your tech life. Replied on March 4, 2023. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. For Windows devices, try the following troubleshooting methods. It would best to check on that. But, I get a message saying "The Microsoft account doesn't exist. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Has anyone found any fix for this? These are different to MSAs. Now hover over History and click on History.. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Look up your username using your security contact phone number or email address. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. I am not using Outlook anymoreOn Mac the Search function also was not working. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Are there tables of wastage rates for different fruit and veg? For the question by Ramhound see. Feel free to let us know the solution that helped you fix this issue in the comments below. You wont be able to access your account, and you will receive this error. After entering the unique code, you will be able to create a new password and sign in. Please help. I haven't been able to find a way to set that up right out of the box, though. Minimising the environmental effects of my dyson brain. That Microsoft personal account doesnt exist. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. At the moment, neither error message nor the logins show the important difference between the two types of login. We won't spam you. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. I have the same problem. Click on the Start button on the left side of your Taskbar, and select Settings. I have had trouble logging in due to the fact the password *** read more If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. You can unsubscribe at any time, of course. I am baffled by this. Explore subscription benefits, browse training courses, learn how to secure your device, and more.